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Privacy Policy
We are committed to maintaining the privacy of our customers in the electronic environment.
The following outlines our practices concerning the collection and use of your information collected on this website. By visiting our website at http://www.appletonestateshop.com you agree to be bound by the terms and conditions of this privacy policy and these terms and conditions. If you do not agree please do not use or access our website.
You may be required to provide personal information to us when ordering a product or registering as a Appletonestateshop member. You will know when this information is being collected because you will be asked to complete and submit a form. We need this information to deliver products to customers, provide customer support and/or to administer customer accounts.
Like many commercial websites, we also automatically collect other information by way of electronic means, using cookies which are small files placed on your hard drive that assist us in providing our services. This information includes the address (or "URL") of the website that you came from before visiting our site, which pages you visit on our site, which browser software you use to view our site, your IP address and any search terms you have entered on our site or in order to access to our site. This data is not used individually, but is aggregated and only used to tailor our website to better meet your interests and preferences. Most browsers automatically accept cookies, but you can usually refuse cookies, or selectively accept cookies, by adjusting the preferences in your browser. If you turn cookies off, there may be some features of our site that will not be available to you. However, you should still be able to browse our website and make online purchases.
We do not share any personal information of our customers with any third parties, except to internal service providers that we use to facilitate or outsource one or more aspects of the business, product and service operations that we provide to you. These internal service providers' are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the information we provide them for any other purpose except to facilitate the specific outsourced related operation, unless you have explicitly agreed or given your prior permission to them for additional uses. From time to time, we may be required to provide personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. Unless prevented by law, we will notify you prior to the release of such information.
Security
To keep your financial information private and safe, we use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL encrypts, or translates, your order information into a highly indecipherable code, which is processed immediately. All credit card transactions occur in a secure area of our site, to protect you from any loss, misuse or alteration of information collected. When you have finished shopping and begin the checkout process, you will move into the secure area of our site. Once you've entered, the page address (URL) will change from http to https, to let you know you are in a secure area. Also, a key or a closed lock will appear in the lower left hand corner of your screen to notify you of this change. You will remain in this secure zone for the entire checkout process.
Consent
We reserve the right to change this privacy policy at any time, without advanced notice. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.
Return Policy
If for some reason you are not completely satisfied with your purchase, you can return your merchandise to us, however the following conditions will apply:
The product must be returned within 30 days from date of purchase.
The customer can receive a full refund only if the returned merchandise is in its original condition, without wear & tear; in its original shipping box and packing materials.
Please include your original invoice with your returned merchandise & RA# (See below To return your merchandise for more details)
Shipping fees will only be refunded in the case of damaged merchandise or orders filled in error.
Appletonestateshop.com will not be responsible for shipping charges on general returns.
Appletonestateshop.com will not be responsible for items that are lost in transit.
To return your merchandise:
Please email customerservice@appletonestateshop.com
Include in your email your order #; product(s) you want to return and why the item(s) is being returned.
Once we receive your details, you will receive a Return Authorization Number (RA#) via email, informing you details on where to return your merchandise.
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